Canon Printer Support

i-SENSYS LBP650 Series single function colour printerAs we all know, Canon is a celebrated name and is a flourishing manufacturer of various gadget, software and appliances.  Having a prolific product line namely cameras, business software, Scanners, Production & Commercial Printers, Projectors, Network Cameras, Ink, Toner & Paper, Industrial Products, and Office Printer & Fax and in almost all of its equipments, Canon has given an unbeaten performance. The wide range of Printers provided by Canon is a competition in itself. Canon has eminently produced printers suitable for various purposes. From Production & Commercial printers, office Printer to Wide format printer.
There is one for everyone.
Enclosed is a sneak peak to the product range by Canon in respect to printer:

 

i-SENSYS
LBP650 Series
An efficient single function colour laser printer that delivers impressive quality

i-SENSYS
LBP7010C
Affordable, fast and intuitive, this colour laser printer simplifies your work life
imagePRESS

C650
Enjoy productive print speeds and superb quality with this advanced multifunction device

imageRUNNER ADVANCE

C7500 Series
Powerful productivity, quality and finishing options, perfect in high print volume environments

Customer Support:
When it comes to after sales services or customer care, Canon is very much particular about it and you can count on Canon’s winning service and repair department to keep your gear in peak operating condition. Our experts’ factory – trained technicians provide regular maintenance and repairs.
Owing to its wide range of printers, Canon has bifurcated the support required for each printer having various specifications and applications.  
Canon enables its users to select the device on the website through a drop down in order to access the latest download including drivers, software, manuals or firmware. Canon Self-Service is a secure user-friendly online web service that gives you instant access to all your essential Canon product and service information in one place.
With Canon Self Service you can: 

  1. Create a ticket and track its status online
  2. Submit your meter readings
  3. Invite your colleagues to manage all or specific products on your account 
  4. Request relocation or removal of your product
  5. View and update account and product information
  6. Raise account queries

The Canon Self Service Portal offers you instant access to all your account details and product information. You can also submit and track account queries and request a demo or information on additional online services.

 

Warranty of the Product:

The limited warranty is given by Canon U.S.A., Inc. ("8220;Canon USA") with respect to the new or refurbished Canon-brand product ("Product") packaged with the limited warranty, when purchased and used in the United States only.
The Product is warranted against defects in materials and workmanship under normal use and service (a) for a period of one (1) year from the date of original purchase when delivered to you in new condition in its original container or (b) for (1) year from the date of original purchase for refurbished Products. Product returned to a Canon USA repair facility or a Canon USA Authorized Service Facility ("ASF"), and proven to be defective upon inspection will be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts (b) exchanged for new or; (c) exchanged for a refurbished Product, as determined by the Canon USA repair facility or the ASF. Warranty repair or replacement shall not extend the original warranty period of the Product. A dated proof of purchase is required at the time of warranty service. A copy of your dated bill of sale will satisfy this requirement.

This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases:

  1. Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, improper use, failure to follow operating or maintenance instructions in, or environmental conditions prescribed in, Canon USA's user's manual or other documentation, or services performed by someone other than a Canon USA repair facility or ASF. Without limiting the foregoing, dropping the Product, scratches, and abrasions will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the user's manual or other documentation for the Product.
  2. Use of parts, media, software or supplies (other than those sold by Canon USA), including non-Canon ink cartridges or refilled ink cartridges, that cause damage to the Product or cause abnormally frequent service calls or service problems.
  3. If the Product has had its serial number or dating defaced, altered or removed.

The Canon Printer Support is customised to suit your needs. 24/7 access enables you to send a request when as per the convenience of the user. Additionally, you will have the capability to check the status of any requests raised online, by phone or via email along with the option to receive email updates on the status of these requests.

 

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